PAYMENT ; is required by BACS payment, cheque or credit card upon confirmation of order.

TURNAROUND: Our turnaround time is usually 7-10 days from receipt of order

RUSH JOBS : If you have an urgent dead line to meet, please contact us to discuss as we usually can meet your deadline.

CARRIAGE : Charged at cost

NEED HELP : We also try to offer the lowest prices around, we are constantly monitoring the competition. Also we promise to strive to match any better quotes
you receive from elsewhere. If you wish to discuss your project then contact us either by phone or e-mail.

Q. Do you have a minimum order?

A. No we are happy to supply any quantity from 1 - 1000

Q. Why do I need any design origination, I have already got artwork?

A. To operate an embroidery machine, your artwork has to be turned into one of several embroidery machine formats. This is a skilled job and is one of the main elements of a
high quality embroidery.

Q. Can you originate my design for me?

A. Yes we have many years of experience producing high quality Embroidery Designs for leading Companies, Sports Clubs and Schools.

Q. How long do you take to deliver?

A. Within 7-10 working days once you have approved the Embroidery Design and paid the invoice. In an emergency we can sometimes complete the whole process in 3-5 days.

Q. How much does design origination cost?

A. An average design would cost around £25 but we will give you an accurate cost when we see the design. E-mail us a JPEG image of your design and we will give your a quote.

Q. Can I use the design again?

A. Yes any embroiderer could reproduce your design at any time in the future using the disk we will provide for you.

Q. I already have my design on disk, can you use it?

A. Yes if it is in any of the main Embroidery formats, Tajima, Wilcom, Barudan, Happy, ZSK.

Q. I have got my own garments, will you embroider them for me?

A. Yes we will give you a price when we see the design.

Q. Do you do children's sizes?

A. Yes we cater for all ages.

Q. Can you embroider baseball caps?

A. Yes.

Q. I want the name of individuals on my garments, can you do that?

A. Yes, monogramming is one of our many specialist services.

Q. I only want the name of my company on my garments, do I have to pay for origination?

A. If one of our standard fonts is suitable then we could create a design without origination costs.

Q. Can you give me any ideas for a new design?

A. Yes if required we can create design ideas based on your brief and send you artwork for approval..

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